FAQ

Frequently asked questions:

Jacksonville Crib Rentals -we provide high quality, clean rental equipment delivered at no extra cost to your vacation rental. Call/text us at 904.287.1100.

Q. Where do you provide service to?

A. Our delivery area includes: Jacksonville, Jacksonville Beach, Atlantic Beach, Neptune Beach, Ponte Vedra Beach and  Saint Johns. Delivery fees apply to Vilano Beach, St Augustine Beach, St Augustine and Amelia Island.

Q. What is the charge for delivery/pick-up?

A. FREE always has been, always will be in the Jacksonville area!!!

Q.How are items cleaned?

A. Products are cleaned and disinfected after each use and before they are put in service. Most products are new.

Q. How old are your items?

A. Most items are replaced every other year, some more often. This insures you get the newest and safest items for you and your family. WE ARE THE ONLY COMPANY THAT CAN SAY THIS!!!!!

Q. Do you take payment over the Internet?

A. We take online payments.  You can also make payment by phone or in person. 

Q. Do I need to bring my crib linens?

A. We offer linens at a one time flat fee.

Q. How do you know where I am staying?

A. We need the name of the property owner, reservation number/dates, and the name and address of the property/condo you are staying.

Q. What if I am renting VRBO?

A. Just like above but include a phone number or your contact person.

Q. When will my item be delivered and do I need to be there?

A. 99% of the time we get access to your condo/house before you check in. We are a trusted business and all rental agencies will provide us a key/code to access your unit.

Q. I ordered something and its not there?

A. Don’t panic! Please call us immediately. We try to have all deliveries done by 5pm but sometimes traffic can come to a stand still for awhile, thus making us late. Just remain calm and call us, we will get to you, we PROMISE.

Q. How soon should I make reservations?

A. NOW! We will make over many daily deliveries and we do run out of inventory from time to time.

Q. What if I need to cancel?

A. No problem. We will immediately refund ALL of your money the same way you paid us unless item is delivered or out for delivery. (see terms and conditions ).

Q. My vacation has special or unique needs?

A. GREAT we love a challenge!!! Seriously, if you need to make special arrangements about delivery or a pick up just let us know.

Q. How do you know where the crib goes?

A. We have rented many cribs and this is the number one question. Our cribs fold for portability thus making them about 8-10 inches wide. You can put them anywhere and set them up in less than 10 seconds. NO TOOLS REQUIRED!!! Yes they are full size, 27x52in. Please mention the location in the ordering notes.

Q. Do your cribs have a drop side?

A. No.

Q. What type of payment do you take?

A. We we accept checks,  Visa,  Master Card, Discover, American Express.

Q. What if I am unhappy with the service or items?

A. No problem we will refund your money and retrieve the item.

Q. Are you licensed?

A. Yes. We are licensed .

Q. Do you offer discounts?

A. YES!!! We offer all military, police, firefighters, EMS, and teachers a 10% discount. Please let us know at time of ordering.

Q. How  well is our equipment maintained?

A.  Most of our items will be replaced every other rental season, thus providing you with the latest and safest rental items. We monitor recall notices to insure what we carry is not effected. If any items is found to be unsafe, it is removed from our inventory. When our equipment becomes worn or obsolete it is donated to charity.

 

Rent baby cribs, beds, car seats, joggers, high chairs, swings, pac-n-play and supplies